Refund policy

All Sales Are Final Policy

Thank you for shopping with us! Please read our policy carefully before making a purchase.

All Sales Are Final:
Once an order is placed, it cannot be canceled or refunded. We do not accept returns, exchanges, or issue refunds under any circumstances. The only exception is in the unlikely event of a significant defect, as each shoe undergoes a thorough inspection before shipping, making such issues extremely rare.

To ensure you order the correct size, we’ve included size charts with each product listing. If you still need assistance choosing the right size, feel free to contact us for support via email: SueloLuxe@gmail.com or Instagram@Sueloluxe.

By completing your purchase, you agree to this policy.